Eac67 Privacy Policy — Our Commitment to Data Protection

1. Introduction and Scope

eac67 an international-standard online gaming platform serving players in Bangladesh and beyond. We understand how valuable your personal information is to you. That is why this Privacy Policy Designed so you can clearly understand — eac67 what data is collected about you, why it is collected, and how it is kept secure.

This Privacy Policy Applies to the eac67.net website, mobile app, and all associated services. If you disagree with any part of this policy, please stop using our platform and contact the support team.

• eac67's Privacy Policy follows international data protection standards.
• This policy is available in both Bengali and English; in case of any conflict, the English version shall prevail.
• You will be notified at your registered email address if the policy changes.

2. What Data We Collect

eac67 Only data necessary to provide our services is collected. We never ask for excessive or irrelevant information. Below is a breakdown of data collection under three main categories:

A. Registration & Identity Information

• Full name, date of birth, and gender.
• Email address and mobile number.
• Username and password (encrypted).
• National ID card or passport number (required for KYC verification).
• Current address.

B. Financial Transaction Information

• Mobile Banking, Nagad, or Rocket account number.
• Deposit and withdrawal history.
• Transaction ID and amount.

C. Device & Usage Information

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Login time, session duration, and gaming activity logs.
• Data collected from cookies and tracking pixels.

Data Collection Summary Table

3. How We Use Your Data

eac67 Collected data is used only for specific, legitimate purposes. No data is used for undisclosed purposes. Our primary use cases are:

• Account Management: Registration, login, and profile updates.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Contact us for complaints, disputes, and support.
• Ensuring Security: Detecting fraud, money laundering, and bot activity.
• Legal Obligations: Meeting regulatory requirements.
• Service Improvement: Improving your platform experience.
• Personalized Offers: Sending promotions based on your preferences (you can opt out at any time).

4. Data Sharing and Third Parties

eac67 Your data is not generally shared with third parties. However, limited information may be shared in the following circumstances:

• Payment Provider: Mobile Banking, Nagad, Rocket — used solely to complete transactions.
• KYC Partner: Licensed service provider for identity verification.
• Legal Authorities: Upon a valid court order or request from a regulatory authority.
• Technology Service Provider: Hosting and cybersecurity — subject to confidentiality agreements.

Third parties with whom eac67 who work with us are all bound by strict confidentiality agreements. They may not use your data for their own purposes.

5. Data Security Measures

eac67 Industry-leading security technology is used to protect your data. Our security framework is outlined below:

• SSL-256 Encryption: All data transmissions are encrypted.
• Firewall & DDoS Protection: Server-level protection.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access: Only authorized personnel have access to the data.
• Data Backup: Regular backups on encrypted servers.

6. Cookie Policy

eac67 Cookies are used on the website for session management, improving user experience, and analytics. We use the following types of cookies:

• Essential Cookies: For login sessions and security — cannot be disabled.
• Functional Cookies: For saving language, theme, and preference settings.
• Analytics Cookies: User behavior analysis — you can turn this off.
• Marketing Cookies: For showing personalized offers — you can turn this off.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

7. Data Retention Period

eac67 Your data is never retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure (for legal compliance).
• Transaction Records: Minimum 5 years (financial regulatory requirements).
• Gaming Logs: 2 years.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
• KYC Documents: Retained for up to 5 years after verification.

8. Your Rights

eac67of Privacy Policy under this policy, the following rights are protected for you. You may exercise these rights at any time through our support team:

9. Protection of Minors

eac67 For users aged 18 and above only. We do not knowingly collect data from minors. Age is verified at registration and confirmed through the KYC process.

If a parent or legal guardian believes their child has registered by mistake, please contact our support team immediately. We will promptly close the account and delete the data.

10. Changes to the Privacy Policy

eac67 If needed, this Privacy Policy may be updated. For significant changes, you will be notified at least 7 days in advance via your registered email. Continued use of the site after any changes constitutes acceptance of the updated policy.

• The date of the latest update is always displayed at the top of the page.
• Previous versions are archived and available upon request.
• For minor changes, only the updated date on the page may be revised.

11. Contact and Complaints

This Privacy Policy If you have any questions, concerns, or complaints, please reach out to our dedicated privacy team:

• Live Chat: Click the chat icon in the bottom-right corner of the site (available 24/7).
• Email: [email protected] (responses typically within 2–4 hours).
• Complaints are typically resolved within 48 hours.

For more details, visit our FAQ Page View or Terms and Conditions Read.